Privacy Policy

1. Introduction

Foresight AI Partners ("Company," "we," "us," or "our"), operating as YouGot, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the YouGot website (yougot.ai) and our reminder service delivered via SMS, WhatsApp, email, and push notifications (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

We collect the following types of information:

• Mobile Phone Number: Your phone number, provided during sign-up, used to deliver SMS and WhatsApp reminder messages you request. WhatsApp messages are processed through Twilio and Meta's WhatsApp Business API. We support reminder input in multiple languages.
• Email Address: Your email address, used for account management and email-based reminder delivery.
• Name: Your name, if provided, used to personalize your experience.
• Reminder Content: The text of reminders you create, used to parse, schedule, and deliver your requested reminders.
• Usage Data: Information about how you interact with the Service, including timestamps, delivery receipts, and reminder activity.
• Device and Browser Information: Technical data such as browser type, operating system, and timezone, collected automatically when you access the website.

3. How We Use Your Information

We use the information we collect to:

• Deliver SMS, WhatsApp, and email reminder messages you request
• Parse and schedule your reminder requests using AI, including processing text in multiple languages
• Manage your account and preferences
• Provide customer support
• Send service-related communications (e.g., account verification, billing notifications)
• Improve and optimize the Service
• Comply with legal obligations
• Abuse Detection & Security: We analyze usage patterns, reminder content, and API requests to detect and prevent abuse, fraud, and security threats. When suspicious activity is detected, we log the original content that triggered the detection, the type of activity detected, and the timestamp. This information is used to enforce our Terms of Service and protect all users.

5. Opt-In and Consent

You opt in to receive SMS or WhatsApp messages from YouGot through the following process on our website at https://yougot.ai:

1. Create a YouGot account
2. Navigate to your dashboard and add a phone number
3. Check the SMS consent checkbox agreeing to receive automated SMS reminder messages, which includes all required disclosures (message frequency, data rates, opt-out instructions, and links to our Terms and Privacy Policy)
4. Click "Send Code" to receive a 6-digit verification code via SMS
5. Enter the verification code to confirm your phone number

Your consent is given voluntarily and is not a condition of purchasing any goods or services. Only after completing all steps above will you receive SMS reminder messages you create.

By opting in, you consent to receive automated reminder messages from YouGot via your chosen channel (SMS or WhatsApp) at the phone number you provide. These messages include the reminders you create, confirmation messages, and service notifications.

For full details on our SMS opt-in process and program disclosures, see our SMS Terms.

6. Opt-Out / How to Stop Messages

You can opt out of receiving SMS or WhatsApp messages from YouGot at any time by:

• Replying STOP to any YouGot SMS or WhatsApp message
• Replying HELP for assistance
• Changing your delivery preferences in your dashboard
• Contacting us at support@yougot.ai

We also recognize the following opt-out keywords: STOP, QUIT, CANCEL, UNSUBSCRIBE, END. Your opt-out request will be processed immediately, and you will receive a confirmation message. After opting out, you will not receive any further SMS or WhatsApp messages from YouGot unless you re-opt in.

7. Message Frequency and Limits

Message frequency varies based on your reminder settings. You control how many reminders you create and when they are delivered. YouGot sends only the reminder messages you request, plus minimal service messages (welcome confirmation, opt-out confirmation).

Each plan includes monthly message limits for SMS, WhatsApp, email, and push notifications. When SMS or WhatsApp limits are reached, the platform attempts to deliver reminders via email as a fallback; however, delivery through any channel is not guaranteed. Limits reset on the 1st of each month.

8. Message and Data Rates

Standard message and data rates may apply to SMS and WhatsApp messages sent by YouGot, depending on your mobile carrier and plan. YouGot is not responsible for any charges imposed by your mobile carrier. Neither carriers nor Foresight AI Partners are liable for delayed or undelivered messages, regardless of the delivery channel or the nature of the reminder.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Reminder data is retained for 90 days after delivery, then archived. Reminder content is permanently deleted after 90 days of archival.

• Abuse detection flags: 90 days from creation, or longer if required for active investigations or legal compliance
• Moderation action logs: 1 year from creation (includes records of warnings, suspensions, and appeals)
• API request logs: 90 days from creation

If you opt out of SMS or WhatsApp messages, we will remove your phone number from our active messaging list immediately. If you delete your account, we will delete your personal information within 30 days, except as required by law.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All data is transmitted using industry-standard encryption (TLS/SSL). Your information is stored on secure, access-controlled servers.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

11. Automated Decision-Making

We use automated systems to flag accounts for potential Terms of Service violations. Automated actions include:

• Sending warning emails when suspicious activity is first detected
• Temporarily suspending accounts after repeated violations within a 24-hour period
• Sending internal security alerts to our team for review

Following a warning, continued violations may result in suspension or termination without additional notice, as described in our Terms of Service.

All automated actions are reviewable by human administrators. You may appeal any automated decision by contacting support@yougot.ai. We do not make permanent termination decisions automatically — human review is required for account termination.

12. Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes. We may share your information with the following categories of service providers, solely to operate the Service:

• SMS Delivery Provider (Twilio): To deliver your requested SMS reminder messages
• WhatsApp Delivery (Meta/Twilio): To deliver your requested WhatsApp reminder messages via Meta's WhatsApp Business Platform through Twilio
• Email Provider: To deliver your requested email reminders
• Cloud Hosting Provider: To host and operate the Service infrastructure
• Payment Processor: To process subscription payments (we do not store your payment card information)

We do not share your mobile information with third-party lead generators, data brokers, or any parties for marketing purposes.

13. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us at support@yougot.ai.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Company: Foresight AI Partners (operating as YouGot)
• Email: support@yougot.ai
• Address: 239 Shasta Dr, El Paso, TX